Frequently Asked Questions

  • What is Direct Primary Care (DPC)?

    Direct Primary Care is a membership‑based primary healthcare model that places your needs ahead of insurance constraints. With a low monthly fee, you access high‑quality, convenient care directly from your provider.

  • Why choose DPC for my primary care?

    • Clear, up‑front pricing with no deductibles or copays.

    • More time with your provider without insurance limitations.

    • Better access including same‑day or next‑day appointments and telehealth options.

  • Can I use my Health Savings Account (HSA)?

    Yes. Many members use their employer‑based HSA or health‑sharing plans to pay for their DPC membership.

  • What’s included in my DPC membership fee?

    Your membership covers:

    • Direct access to your provider, including phone and text communication.

    • Same‑day or next‑day visits and telehealth.

    • Point‑of‑care testing such as flu, strep, and urinalysis.

    • Additional services like nebulizer treatments, cryotherapy, wound care, and sutures.

    • Personalized peptide therapy (quoted in advance) and discounted labs, imaging, and medications.

  • How do I reach my provider?

    You’ll receive a dedicated phone number for direct communication, with email available for non‑urgent needs.

  • Does your practice offer telehealth?

    Yes. Many conditions can be managed through telehealth, offering convenience and flexibility.

  • Do you bill insurance?

    No. We do not bill insurance for your membership. You may still use insurance for services provided outside of the membership.

  • How do I join?

    Click the “JOIN NOW” button on the website to begin. You may also call 307‑301‑2001 for assistance.

  • What about labs or imaging services?

    There is no lab‑draw fee. Members receive discounted cash pricing or may use insurance at participating facilities.

  • Is Medicare accepted?

    Yes. Medicare does not reimburse membership fees but can be used for labs, medications, and services not included in the DPC membership.

  • What ages can enroll?

    We accept all ages—pediatrics, adolescents, adults, and seniors. Immunization consultations are available.

  • Are walk‑ins accepted?

    Please schedule or call to request a visit. Same‑day or next‑day appointments are typically available.

  • Is this a concierge practice?

    No. While we offer concierge‑like access, our model remains affordable and transparent.

  • How often can I be seen?

    Membership includes unlimited visits with no additional fees.

  • Where is Transparent Health DPC located?

    We are located at 1744 S Poplar St, Suite B, Casper, Wyoming—behind Scooter’s Coffee and Rocky Mountain Discount Sports. We serve the entire state of Wyoming and beyond.

  • Are you accepting new patients?

    Yes. We are accepting a limited number of new members to maintain high‑quality care.

  • Can employers offer DPC as a benefit?

    Yes. Many businesses use DPC as a cost‑effective healthcare benefit to support employee health and retention.

  • What's included in a direct primary care membership?

    A direct primary care membership covers all office visits, preventive care, chronic disease management, and acute care needs without copays or additional office fees. At Transparent Health DPC, monthly memberships provide unlimited access to your provider, ensuring comprehensive care for a flat rate.

  • How does a DOT physical work for commercial drivers?

    A DOT physical involves a comprehensive exam assessing vision, hearing, blood pressure, urinalysis, and overall fitness to operate commercial vehicles safely. The provider reviews your medical history and determines if you meet Federal Motor Carrier Safety Administration standards, issuing a medical certificate valid for up to 24 months if you qualify.

  • Can I use my HSA to pay for DPC membership?

    Yes, you can use pre-tax HSA funds to cover all or part of your direct primary care membership. This makes monthly membership fees more affordable while preserving your HSA balance for other qualified medical expenses throughout the year.

  • What chronic conditions can family practice doctors manage?

    Family practice doctors manage diabetes, high blood pressure, thyroid conditions, depression, obesity, and sleep apnea through personalized treatment plans. At Transparent Health DPC, the membership model allows extended visits and close monitoring to improve outcomes without insurance constraints.

  • How much does a family DPC membership cost?

    Individual membership is $125 per month with a one-time $75 enrollment fee. Family memberships cap at $300 monthly for parents and all dependent children, with no enrollment fee for children, making comprehensive care accessible for larger families.

  • What women's health services are covered in primary care?

    Primary care for women includes routine gynecological screenings like pap smears, bone health assessments, and care through all life phases including pre- and post-menopause. At Transparent Health DPC, these services are part of your membership with no additional fees per visit.

  • Do employers save money offering DPC memberships to employees?

    Yes, employers can reduce overall healthcare costs by as much as 40% when offering direct primary care memberships alongside or instead of traditional insurance. DPC also improves recruitment, retention, and productivity by providing accessible, high-quality care benefits to employees.

  • Can I do telehealth visits with my primary care doctor?

    Yes, telehealth visits are available for many acute and chronic care needs, allowing you to connect with your provider remotely. At Transparent Health DPC, telehealth is included in your membership, offering flexibility especially for ranchers and patients in remote areas.

  • What happens if I fail my DOT physical exam?

    If you don't meet DOT standards, the examiner may issue a temporary certificate while you address specific health issues like high blood pressure or vision correction. Once conditions are managed and documented, you can be re-evaluated for full certification.

  • Why is there no copay with DPC memberships?

    Direct primary care removes insurance billing, eliminating copays and office fees for each visit. The flat monthly membership covers all preventive, chronic, and acute care, making healthcare costs predictable and transparent while improving access to your provider.

  • How often should I see a doctor for diabetes management?

    Most patients with diabetes benefit from visits every three to six months to monitor blood sugar, adjust medications, and assess complications. At Transparent Health DPC, unlimited visits allow more frequent check-ins and support when needed without worrying about additional costs.

  • What's the biggest benefit of a membership-based family practice?

    The biggest benefit is direct, unhurried access to your doctor without insurance barriers or surprise bills. Membership practices offer longer appointments, same-day or next-day visits, and personalized care plans that prioritize outcomes over billing codes.