Frequently Asked Questions

  • Direct Primary Care is a medical model that puts your needs first by eliminating barriers like insurance. This allows us to provide affordable, convenient, high-quality medical care directly to patients.

    By contracting directly with patients, doctors and providers can focus on your health. A low monthly fee covers all of your primary care needs.

    • Clarity and Cost Confidence:
      No deductibles, no copays—just honest, upfront membership pricing that empowers you to make informed decisions.

    • Your Needs First: More time, less waiting. Your care is focused on what matters to you, not what insurers dictate.

    • Increased Access: Contact your provider when you need it most. Transparent Health DPC offers same-day and next appointments, and telehealth (great for those that live in rural Wyoming and may have difficulty getting to the office when needed).

  • YES! Many people are able to get Health Savings Accounts through their employer sponsored health benefits.

  • With your membership you will more access to your provider, same or next day visits, telehealth options, and extended appointment times. Upon enrollment, you receive a member’s-only phone number to reach your provider when you most need it.

    “Point of care testing” such as tests for strep throat, flu (influenza), and UA (urinalysis) are included in the membership. Nebulizer treatment, cryotherapy, wound care, laceration repair/sutures are included in the single monthly membership.

    You will also receive access to personalized peptide therapy (tailored specifically to you, cost will be calculated prior to ordering) and heavily discounted prices on labs, imaging, and some medications.

    As a primary care practice, we can provide the majority of the health care you require.

  • Upon enrollment, you will receive a member’s-only phone number that you can call or text (preferred) when needed.

    Because DPC is focused on relationship and reduced waste, Transparent Health DPC does not have a large staff. Text messages and email are the preferred first contact.

  • Yes! Many concerns can be diagnosed and treated through conversation alone. Having direct access to your provider without always requiring a face-to-face appointment increases the value of care and saves you time.

  • No, we never bill insurance. If you need services outside of the membership (i.e. imaging, specialty care, etc) those companies can file your insurance.

    Direct primary care is great for cash-pay individuals, those covered under health-sharing plans, Health Savings Accounts (HSA), and those with insurance coverage but at high deductibles.

  • Clicking the “JOIN NOW” button will direct you to a sign up page. From there, you can enter banking account, debit or credit card information, or your health savings account (HSA) info. You can opt for automatic draft or manual monthly bill pay.

    You can also call 307-301-2001 for additional help or if you have more questions.

  • We have no lab draw fee. Labs can be done through our office’s negotiated rate or any lab you choose. Members will also be able to take advantage of cash-pay prices at local imaging centers or you can provide your insurance information to be billed by the imaging company. We have negotiated rates to save you money by having much more affordable cash rates. 

  • Labs can be drawn in office, meaning no extra stops or additional check in process. Costs are subject to change, but currently annual screening labs will cost you less than $30 (includes blood count, electrolytes, kidney and liver function, hemoglobin A1C, thyroid tests, cholesterol levels, and PSA if indicated).

  • You can still enroll in DPC! Medicare will not reimburse the cost of your membership but can be utilized for medications, labs, and other services outside of the membership.

  • Members of any age can enroll in DPC and receive excellent care. We treat pediatrics, adolescents, geriatrics, and everyone in between. Vaccine and immunization records can be accessed to discuss any recommendations or concerns.

    At this time, we do not perform any obstetrics services.

  • Please contact the office or schedule an appointment online. Appointment times are reserved to allow for same day or next day visits. This ensures you see YOUR provider when you need them most.

  • No, we are not concierge. We offer similar accessibility, quality of service, and personalized care as concierge but at a more affordable rate.  

  • Your membership will allow for unlimited appointments. There is no cap on how often you can schedule an office visit.

  • Transparent Health DPC is located in Casper, Wyoming but can service far beyond Natrona County, treating the entire state of Wyoming.

    1744 S Poplar St suite B….behind Scooter’s Coffee and Rocky Mountain Discount Sports.

  • Eliminating insurance barriers allows us to spend more time on health optimization, disease prevention, and alternative treatments. A prescription is not always the answer, conversations regarding supplements, peptides, exercise, and other lifestyle changes are important.

  • Members are given a private number and can reach out to their provider outside of operating hours. When appropriate, appointments can be made outside of typical operating hours.

    Your child may need to be seen before school or you are leaving town and can’t get in. Members can reach out and we will attempt to accommodate when possible.

  • YES! Transparent Health DPC is currently accepting a limited number of members.

  • Open enrollment for over-priced insurance coverage is always looming over companies. With DPC you’re not just offering healthcare—you’re offering peace of mind, predictability, and meaningful access to care.

    With faster care access and transparent pricing, employees can stay healthier, work more consistently, and appreciate a benefit that genuinely improves life at home and on the job.

    Offering health benefits increases recruitment and staff retention.

    Employers are joining direct primary care to add more value to their companies. Company benefits can be tailored for your business. Reach out to discuss options and special pricing that will work best for your company.